Last Updated: December 12, 2023
2. Information We Collect
2.1 Personal Information
When you use our website, we may collect personal information such as your name, email address, phone number, number of bedrooms, number of bathrooms, approximate square footage and notes. We collect this information when you voluntarily provide it to us, such as when you fill out a contact form or sign up for our services.
2.2 Non-Personal Information
We may also collect non-personal information, such as your IP address, browser type, and operating system. This information is collected automatically through cookies and other tracking technologies.
3. How We Use Your Information
We may use your personal information for the following purposes:
To provide and maintain our services.
To respond to your inquiries and provide customer support.
To send you marketing and promotional materials (if you have opted in).
To improve our website and services.
4. Cookies and Tracking Technologies
5. Sharing Your Information
We may share your personal information with third parties for the following purposes:
Service providers who assist us in operating our website and providing our services.
Legal authorities when required by law or to protect our rights.
We take reasonable measures to protect your personal information from unauthorized access and disclosure.
7. Your Choices
You can opt-out of receiving marketing and promotional materials at any time by contacting us at email@example.com.
9. Contact Us
Pristine House Cleaning
We know, right?
What do you do with the information you collect?
In general, we use the personal information we collect for four things:
To improve our service, to respond to inquiries, to send newsletters to people who want them (nudge, nudge) and to customize our user’s experience of our sites.
What specifically don’t you do with the Personal Information you collect
Excellent question. We don’t rent, sell, or share the personal information we collect with other people or non-affiliated companies, except:
If you provide us with payment information for something you buy from us, in which case we submit your payment information to a third party payment processor (required by credit card issuers to meet specific security requirements) which collects, stores, and processes your credit card and other payment information on our behalf using industry-standard security measures.
If disclosure is reasonably necessary to investigate, or prevent, illegal action,
If disclosure is necessary to respond to subpoenas, court orders,
to establish or exercise our legal rights or defend against legal claims, or to enforce the Pristine House Clean Terms of Service (if any),
If you specifically request we share the Personal Information you have provided,
If Pristine House Clean merges or is acquired by another company.
When reasonable, we will make reasonable efforts to notify of such disclosure before it happens.
Wow, did that just get super lawyery at the end?
Yeah, that happens sometimes.
My parents always wanted me to be a lawyer.
If you’re still reading this you would probably have made a good one, frankly.
Thanks. I think.
It’s never too late.
Now that you’ve got all this information, how do you protect it?
We protect your information by requiring the employees who have access to the personal information to treat it as confidential. They will never share it with anyone or use it for a purpose we have not authorized.
One more thing.
What if I'm not in the United States?
It's a big world. Enjoy it.
No, I mean does it make a difference?
So, what information do you collect about me?
We know everything.
Basically we know and store three types of things:
First, there’s the stuff you send us using the contact forms on our sites — your name, your email address, and whatever else you choose.
Then there’s payment information that you send us if you buy something from us (which, by the way, we really think you should, because we’ve got good stuff). That would be things like your billing address, your shipping address, and your payment information, including credit card number, security code and expiration date. Now, just because we collect your payment information doesn't mean we store it, because, frankly, we’ve got other things to do. We simply submit it to a third-party payment processor, who are required by credit card issuers to meet specific security requirements. They in turn store and processes your payment information on our behalf using industry-standard security measures.
Finally there are the things your computer and browser tell us (your IP address, software and hardware attributes, the pages you request, and information from our cookie).
A cookie? I’d love a cookie.
Hey, are you okay?
Yes, don't worry. This is just how lawyers talk.
Anything else I should know about?
So, what are my rights here?
You have the right to see the personal information you’ve provided to us, and to request we delete it from our database within a reasonable time.
I live in California. Does that make me special?
Why yes, of course. According to California law, residents may request a list of what Personal Information, if any, we have disclosed to third parties for direct marketing purposes in the preceding calendar year, and the names and addresses of those third parties. If you do, we will provide you with that list. Requests may be made only once a year.
Is PristineHouseClean.com safe for kids?
Generally, yes. But in case you were asking because of the Children’s Online Privacy Protection Act (COPPA), we want you to know that our websites are not intended for children under the age of 13, and we do not collect, use or disclose personal information from children.
I was indeed asking because of that.
We thought so. Anything else?